In a Burst style vDC, costs are based purely on usage. You will always pay for exactly what you use, every month. While most user environments are relatively stable, Burst environments allow for complete flexibility and availability of resources, no matter what changes in the environment, moment to moment. The Burst vDC Level Billing Tab provides users with a quick summary of all of the information needed to manage and control costs associated with their iland environment. Our goal is to make your experience with iland as transparent as possible. We know how important it is to understand exactly what you are paying for, and we strive to provide as much information as possible.
The Billing Summary Widget on the Burst vDC Level Billing Tab allows for a very quick, graphical overview of the following information:
The chart in the bottom half of the widget allows you to break down the Current Month or Current Hour totals even further, by displaying cost on a per resource basis for CPU, RAM and Storage for the chosen timeframe. This breakdown can be exported at any time, in .png format, using the snapshot button on the graph. This button will allow you to download the graphic as you are currently viewing it, on the fly, to include as needed in any reports or records.
Please remember that the totals displayed at the vDC level do not include bandwidth, or any other line-items such as licensing. It simply reflects the numbers based on the Contract totals for CPU, RAM, and Storage, before any discounts are applied. To see the full picture, including the line-item information, you will need to visit the Organization Level Billing Tab, where you can view the information in our graphs and charts, or download the Detailed Billing Report.
Note: The information contained within the Billing Summary Widget should update frequently within any given hour. If you refresh the page, you should see information that is fresh and up to date. Because these numbers are constantly being refreshed and changed, you may see different numbers each time you visit the page. Also, since the Monthly Estimate is dynamic (due to it being based on the Current Hour's Usage) this number in particular may increase or decrease dramatically as the usage in the Current Hour changes, as explained above.
Burst Billing Calculation Sample
Here a quick run through on a sample billing calculation, and how that information would be displayed in the Billing Summary Widget at the VDC Level. For our example, we will keep it simple by choosing an Organization with only a single Burst-style Virtual Datacenter.
In our Imaginary VDC, here is the information displayed at the top of the VDC level Dashboard:
These usage numbers are then recorded throughout the hour, and then averaged to show what the hourly usage rate is for each hour of the month. This is where the information in the Billing Summary Widget comes from. You can see the usage rates recorded for any given period by using the Performance Charts above the Billing Summary.
Below, you will find the Billing Summary data showing both Monthly and Hourly Breakdowns of Resource Usage:
This table shows a quick overview of the resources in your environment, so you can see exactly what you have used so far this month, and make predictions for what your invoice may looks like if your average use continues. Above, you can see calculations for the following information:
Note: Please understand that the Average Usage number shown above does not directly impact your invoice amount, and is only displayed as a guide so you can be aware of what the average performance of your machines is for any given invoice period.
Unlike the Billing Summary Widget, the Resource Overview is completely customizable, and can be used to view historical contract data as well. Simply select the invoice period from the drop-down menu and the table will update to show the reservation and the cost from that time. Additionally, you can re-arrange the data in the table by dragging the columns, or sorting by any available column. Clicking on the "Columns" Button will allow you to filter the columns currently showing, so you can add or remove columns as needed. Finally, you can export the table data into a CSV by clicking the gear icon in the top right corner. The export will include any customizations you have made to the display thus far.
This widget allows you to view storage costs associated with any storage profiles you may have available in your vDC. This is a great tool that allows you to visualize utilization and costs in two key ways:
The columns in the Burst vDC Storage Cost Breakdown widget show the following information:
Additionally, the Resource Overview is completely customizable, and can be used to view historical contract data as well. Simply select the invoice period from the drop-down menu and the table will update to show the reservation and the cost from that time. Additionally, you can re-arrange the data in the table by dragging the columns, or sorting by any available column. Finally, you can export the table data into a CSV by clicking the gear icon in the top right corner. The export will include any customizations you have made to the display thus far.
TIP: If you notice that you are constantly incurring charges related to items in the catalog, you may wish to verify internally if the Templates or Media stored there are worth the monthly costs associated with them. iland also provides several templates and ISOs in our Public Catalog for free, and this may allow you to free up some space. While some customer environments require items to stay in catalogs indefinitely, others tend to simply leave them there, and they continue to consume storage until noticed. This widget makes it a little easier to notice if you have costs coming from your catalogs that may be unnecessary.
The vDC Level Billing Tab includes Performance Charts that show usage data, by invoice period, for each of the contracted resources. These charts show exactly what is being used, and when, so that you can verify the actual amount of each resource needed or utilized across your vDC. This allows you to gauge trends in your environment, and predict the associated burst costs. By viewing the history shown on these graphs, you can predict which times of month will see increased usage, and learn to adjust and predict accordingly.
These performance charts can be exported into either .csv format or as images in .png format by using the download or camera button above the graph. By default, the information displayed is shown by the current invoice period, though you can view historical data by selecting a different timeframe from the drop-down.
Below, you can find more information on the specific metrics used to determine billing for each Resource:
Because of the unique way in which Burst cost and usage are directly tied, we are able to offer additional levels to the Burst Billing tab that are not possible for other billing models. In addition to the standard vDC level Billing tab, users are also able to see cost and usage breakdowns on a per-vApp or per-VM basis. In order to view these breakdowns, simply click on the name of the vApp you want to view to pull up the dashboard for that specific vApp. If you would like to view a VM instead, simply click the name of the VM from the list in the navigation menu list.
At the vApp and VM levels of the Burst Billing tab, you will see a version of the Billing Summary widget, nearly identical to the one at the Burst vDC level Billing tab, except that the data shown is for a specific VM or vApp. This widget allows you to track cost by resource for any item in your environment.
Below are a few of the more commonly asked questions regarding the information available in the console for Burst vDCs.